These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Payel's Collection(“we”, “us” or “our”) governing your access to and use of https://payelscollection.com (the “Website”) and the purchase of any products offered therein. By accessing the Website or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the Website.
1. Eligibility
You represent that you are at least 18 years of age and competent to enter into a legally binding contract under the Indian Contract Act, 1872. If you are using the Website on behalf of a business entity, you represent that you are authorised to bind such entity to these Terms.
2. Account Registration
Certain features require you to create an account. You agree to provide accurate and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use.
3. Products, Pricing & Availability
- All prices are listed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as indicated at checkout.
- Where a maximum retail price (MRP) and a selling price are shown, any discount displayed is calculated from those figures.
- Product images and colours are for illustration; handcrafted natural-fibre products may show minor variations in colour, texture and finish, which are not defects.
- We reserve the right to modify prices, correct pricing or descriptive errors, and to limit or discontinue any product at any time without notice.
4. Orders & Acceptance
Your order constitutes an offer to purchase. All orders are subject to acceptance by us, and a contract is formed only when we confirm the order and/or dispatch the products. We may, at our sole discretion, refuse or cancel any order, including where there is a suspected fraudulent transaction, a pricing error, or stock unavailability. Where payment has been made for a cancelled order, the amount will be refunded to the original payment method.
5. Payments
Payments are processed securely through our third-party payment gateway (including Razorpay). By making a payment, you agree to the terms of the applicable payment processor. We do not store your full card, UPI, wallet or net-banking details. You represent that you are duly authorised to use the payment instrument used.
6. Shipping, Returns & Refunds
Delivery of products is governed by our Shipping Policy. Returns and refunds are governed by our Returns and Refunds Policy, which forms an integral part of these Terms. Please review both policies before placing an order.
7. Reviews & User Content
Product reviews may be submitted only by verified purchasers and are subject to moderation and approval before publication. You grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display any content you submit. You must not post content that is unlawful, defamatory, misleading, infringing or offensive. We reserve the right to remove any content at our discretion.
8. Intellectual Property
All content on the Website, including logos, trademarks, product designs, images, text and graphics, is the property of Payel's Collection or its licensors and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute or create derivative works without our prior written consent.
9. Prohibited Use
You agree not to use the Website for any unlawful purpose, to interfere with its operation or security, to attempt unauthorised access, or to engage in any activity that infringes the rights of others or violates applicable law.
10. Limitation of Liability
To the maximum extent permitted by law, Payel's Collection shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Website or the products. Our aggregate liability in respect of any order shall not exceed the amount actually paid by you for that order.
11. Indemnity
You agree to indemnify and hold harmless Payel's Collection, its directors, employees and partners from and against any claims, damages, losses or expenses arising out of your breach of these Terms or your violation of any law or the rights of a third party.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts at Kolkata, West Bengal, India.
13. Amendments
We may revise these Terms at any time by posting the updated version on this page. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
14. Contact
For any questions regarding these Terms, contact us at salmakhatun1790@gmail.com. Location: Kolkata, West Bengal, India.